LOCATION ANALYTICS & CUSTOMER BEHAVIOR

  Location Analytics also known as Presence Analytics is a key tool for any brick and mortar business to place you one step ahead of your competitors. Gather customer behavior data whether they log into your WiFi or not.  This is anonymous data so it is not tracking the demographic information but this helps you

CONTACT TRACING WITH GUEST WIFI MARKETING

Contact Tracing is the process used to identify those who come in contact with someone who has tested positive for COVID-19 or other contagious diseases. Brick and mortar businesses are contact tracing by having their guests fill out a form with a pen and paper.  Some business are taking temperatures and asking for your name

Tips for Hotels to Take Control of Online Reviews & Boost Customer Relationship Management

  As the tourism industry starts to pick back up, hotels reputation management maintains an important focus for differentiation. Online reviews and boosting your customer loyalty are more important than ever right now.  Guests are using technology to research what hotels have updated their safety protocols and they are relying on which hotels have the